Terms and conditions of sale

Sommaire

1. Purpose

These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between DIAK’CARS (the “Provider”) and any individual or legal entity (the “Client”) wishing to use the premium private transport services offered by DIAK’CARS.

2. Services Offered

DIAK’CARS offers private transport services for individuals and professionals, including:

  • Airport transfers
  • Daily trips
  • Event transportation
  • Other premium transport services upon request

3. Booking

Any booking made with DIAK’CARS must be confirmed in writing (email, SMS, or via our online platform). The Client agrees to provide accurate and complete information for the service’s execution. The booking is considered accepted once confirmed by the Provider.

4. Pricing

The applicable rates are those indicated at the time of booking, depending on the type of service, distance, and any selected options (specific vehicle, additional services). Prices are expressed in euros and include applicable VAT. DIAK’CARS reserves the right to modify its rates at any time, but services will be billed based on the rates in effect at the time of order confirmation.

5. Payment

Payment for services is made by credit card, bank transfer, or any other payment method accepted by DIAK’CARS. Payment is due at the end of the service, unless otherwise agreed. In case of non-payment by the due date, late payment penalties may apply in accordance with applicable law.

6. Cancellation and Modification

The Client may cancel or modify their booking up to 24 hours before the service begins without incurring fees. After this period, DIAK’CARS reserves the right to charge a fee equal to 50% of the total service cost. In the event of a no-show, the full service amount will be charged.

7. Service Execution

DIAK’CARS is committed to providing a premium, clean, and well-maintained vehicle driven by a professional chauffeur. Routes and schedules may be adjusted based on traffic conditions and unforeseen constraints. DIAK’CARS will not be held responsible for delays caused by events beyond its control (accidents, traffic jams, weather conditions, etc.).

8. Liability

DIAK’CARS will not be liable for any losses, damages, or delays due to force majeure or unforeseen circumstances. DIAK’CARS’s liability is limited to direct and foreseeable damages resulting from poor performance of its obligations.

9. Insurance

DIAK’CARS is insured for its professional civil liability in accordance with current regulations, covering bodily injury, property damage, and immaterial damage that may occur during the service.

10. Data Protection

DIAK’CARS is committed to respecting the confidentiality of personal data provided by the Client and to using it only for managing the transport service. In accordance with data protection regulations, the Client has the right to access, correct, and delete their data.

11. Governing Law and Jurisdiction

These GTCS are governed by French law. Any dispute relating to their interpretation or execution will be subject to the exclusive jurisdiction of the courts in the jurisdiction of DIAK’CARS’s registered office.